Privacy Policy

Last Updated: July 9, 2026

Introduction

At VORNAKO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information.

Personal Information

When you place an order, contact us, or subscribe to our communications, we may collect information such as:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through our payment providers)

Please note that we do not store complete payment card details on our servers.

Device Information

We may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Time zone
Pages visited
Referral source
Website activity

This information helps us improve the performance and security of our website.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website and customer experience.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Respond to customer inquiries.
Send promotional communications if you choose to receive them.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers that help us operate our business, including:

Payment processors
Shipping carriers
Shopify platform services
Analytics providers
Marketing service providers

These third parties receive only the information necessary to perform their services and are expected to protect your information appropriately.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Keep the website functioning properly.
Remember your preferences.
Analyze website traffic.
Improve user experience.
Measure the effectiveness of marketing campaigns.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards for the information entrusted to us.

Data Retention

We retain personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Meet legal and accounting requirements.
Resolve disputes.
Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information.
Request corrections.
Request deletion of your personal information.
Object to certain processing activities.
Withdraw consent where applicable.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Services

Our website operates using Shopify and may integrate trusted third-party services to support essential business operations, including payment processing, shipping, analytics, marketing, and customer support.

These services maintain their own privacy practices, and we encourage you to review their respective privacy policies where applicable.

Children's Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

The updated version will become effective immediately upon publication on this website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at support@vornako.com.

We will make reasonable efforts to respond to your request as promptly as possible.