Shipping policy
Shipping Policy
Thank you for shopping with VORNAKO.
We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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United States: 6–12 business days
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Canada: 7–15 business days
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United Kingdom: 6–12 business days
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Australia: 7–15 business days
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Europe: 7–15 business days
Please note that these delivery times are estimates and may vary depending on customs clearance, weather conditions, local carriers, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available).
Tracking information may take up to 48 hours to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, additional shipping charges may apply if the package needs to be resent.
Delayed or Lost Shipments
If your package has not arrived within the estimated delivery timeframe, please contact us.
We will work with the shipping carrier to investigate the shipment and provide an appropriate solution.
Contact
If you have any questions regarding shipping, please contact us:
Email: support@vornako.com